Check Legal Conditions Before Account Access
Our Legal terms set out who may access the account area, how identity and phone details are checked, and what happens when account activity needs clarification. Eligibility depends on local law, and where local law permits, you remain responsible for confirming that access is suitable in
-
1
your location. Payment records can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, so we may match a wallet or bank trail to the account holder before processing a request. The policy also explains restricted conduct, account closure steps, service changes and the
-
2
route for raising a dispute. Read the full wording before opening an account, and contact our support path if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.